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2018 Tribal LIHEAP Outreach Activities

Alabama
  Poarch Band of Creek Indians

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Mass mailing to past LIHEAP recipient is conducted through a monthly newsletter, Poarch Creek News, that is sent to all Tribal member households.

United Cherokee Ani'Yun'Wiya Nation

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Publish articles in local newspapers or broadcast media announcements
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups
Alaska
  Association of Village Council Presidents
 
  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Fee agents, located in most villages, conduct outreach activities and assist with applications. A toll-free number is available to clients. Indian Health Services Hospital refers medically-fragile person to LIHEAP when released to make sure there is heat in their home. Post notices in villages that a complete application is needed.

Tanana Chiefs

  • Execute interagency agreements with other low-income program offices to perform outreach to target groups

Tlingit-Haida Regional Housing Authority

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance
  • Make mass mailing to past recipients of LIHEAP

We have our application accessable online on our organization website . We send our applications to the IRA's and Tribal Organizations in our communites served.
The link to our application can also be accessed on Central Council of Tlingit and Haida Indian Tribes of Alaska's website.

Arizona
  Salt River Pima-Maricopa Indian Community

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups
  • Information on the program, eligibility requirements, funding availability, and exhaustion of funds is submitted to the Tribal Newspaper and Tribal Intranet, and is
    distributed via email through the Community Announcements RSS Feed.
  • 1. Information on the program, eligibility requirements, funding availability, and exhaustionof funds is submitted to the Tribal Newspaper and Tribal Intranet, and is
    distributed via email through the Community Announcements RSS Feed.
    2. Information is also distributed and given at ocnferences, workshops, summits, district council meetings, and events for he Senior and disabled population.
    3. Information will be updated to notify clients of the location and application process for LIHEAP applications.
    If any of the above questions require further explanation or clarification that could

Send emails through 'Community Announcements' RSS feed. Information is distributed at conferences, workshops, summits, district council meetings, and events for senior and disabled population.

San Carlos Apache Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups
  • we worked and attend various meetings with many tribal programs, churches, other agencies who know our program; we inform them that we are doing LIHEAP assistance
    for needy household who have high needs and who have low incomes. we work with community health represnetatives (CHR), Arizona Long Term Care System (ALTCS),
    TANF, WIA, Edcuation Department, Health & Welfare Committee, Health Department, District Council Representatives, Public Health Nurses,Tribal Chairman and Vice
    Chairman who refer families to our program; we work with KYAY Radio Station, we advertise with Apache Messenger Newspaper.

The Navajo Nation

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups
California
  Northern California Indian Development Council, Inc.

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Notice of LIHEAP assistance availabiltiy is tranmitted by each Tribe to their respective membership.
The Tribes are sent a flier, to be displayed at the Tribal office, that explains the LIHEAP program.

Redwood Valley Rancheria

Flyers are sent to all Tribal members residing in the service area and are posted at the Tribal Office.

Riverside-San Bernardino County Indian Health, Inc.

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Make mass mailing to past recipients of LIHEAP
  • Utilize Riverside-San Bernardino County Indian Health, Inc. newsletter that has been published since 1979. Send printed information to all tribal offices and officials. Work
    with Senior Nutrition site drivers and Outreach personnel who will deliver printed information to homebound. Posters and/or flyers placed in all clinic facilities and other
    public places in the service area. Also, once a year Riverside-San Bernardino County Indian Health, Inc. provides a Patient Appreciation day on each reservation where
    LIHEAP information is presented. In addition, referrals by health service personnel: Physicians, Nurse, Dentist, Home Health Aide, Sanitation, Social Worker, Patient
    Services Clerk, tribal or community representative or other agencies, etc. will be reviewed. Assurance #15 is not applicable and our program does not provide assurance
    #16. Applies to all other component.

Round Valley Indian Tribes

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Provide intake services through home visits or by telephone for the physically infirm (i.e. elderly or disabled)

Maine
  Passamaquoddy Tribe at Indian Township

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Penobscot Indian Nation

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

We publish a notice in our community flyer informing households of the application schedule and other information about the program, including how to arrange for home
visits. This notice is included with the September Community Flyer. This same information is published on the tribal website.

Massachusetts
  Mashpee Wampanoag Indian Tribal Council

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
Michigan
  Little River Band of Ottawa Indians

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Place LIHEAP information in the Rapid River News - a weekly emailed media and in the Currents - a quarterly mailed out news paper and monthly available on the Tribes
website.
Survey conducted in the 2014-2015 program year. Updating application for individual input from clients.

Sault Ste. Marie Tribe of Chippewa Indians

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Post notice of program openings on the Tribes website, ACFS Facebook page and the Sault Tribe Intranet page available to all Sault Tribe Team Members.

Montana
  Chippewa Cree Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements

Blackfeet Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups
New Mexico
  Five Sandoval Indian Pueblos, Inc.

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Outreach activities are conducted at Community meetings, senior centers and individually

New York
  St. Regis Mohawk Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups
North Carolina
  Lumbee Nation

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups
North Dakota
  Three Affiliated Tribes

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups
Oklahoma
  Cherokee Nation

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Make mass mailing to past recipients of LIHEAP
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Chickasaw Nation

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Choctaw Nation

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Publish articles in local newspapers or broadcast media announcements
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups

Eastern Shawnee

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

We do outreach through our monthly tribal newspaper, the Shooting Star, as well as online.
Kiowa Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Publish articles in local newspapers or broadcast media announcements

Our Social Service office will share information with other tribal Social Services programs, BIA, and our AOA programs to ensure that eligible households
are aware of the LIHEAP assistance available. We will advertise our LIHEAP program through the monthly tribal newspaper and local newspapers.

Rhode Island
  Narragansett Indian Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
South Dakota
  Lower Brule Sioux Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled

Yankton Sioux Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
Washington
  Lummi Indian Business Council

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups

Much of outreach is through "word of mouth", people telling other about it who might not hear otherwise.

Makah Indian Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups

Keep in touch with local Utility office when funds are available.

Muckleshoot Indian Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Provide intake services through home visits or by telephone for the physically infirm (i.e. elderly or disabled)

Samish Indian Nation

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups

We cross-reference client lists with our other Health and Human Service programs, including Housing, Food Voucher, Indian Child Welfare, Vocational
Rehabilitation, and Purchased & Referred Care.
LIHEAP information is included on the Samish website, in the Samish newsletter.

Wyoming
  Northern Arapaho Nation (2016)

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups




Note: Outreach is an important aspect of administering LIHEAP. Effective outreach means the most needy households, or those the tribe has prioritized such as elderly or disabled, are made aware of the program as well as of other energy-related programs for which they may be eligible. Effective outreach can also streamline the application process.

In their annual LIHEAP plans, LIHEAP grantees are asked to check which activities are conducted in order to assure that eligible households are made aware of all available LIHEAP assistance. In addition to the activities outlined in the plan, tribes also identified other means of outreach. Grantees are required by statute to accept applications for energy crisis assistance at sites that are geographically accessible to all households in the area to be served.