Low-Income Energy Programs
Federal | Utility | Charitable
Federal
LIHEAP Contact
Public Inquiries: 888-233-0326
Website
LIHEAP Administering Agency Contacts
www.adeq.state.ar.us/energy/assistance/caad.aspx
Weatherization Assistance Program
Local Administering Agency Contacts
Website
LIHEAP FY 2024 Funding
$34,119,478
*including additional $870,997 from Infrastructure and Jobs Act (IIJA), (Pub. L. 117-58)
LIHEAP Income Eligibility Level
60% State Median Income
150% FPG (>6 household members)
LIHEAP FY 2024 Benefit
Heating $50 minimum, $287 maximum,
Cooling: $50 minimum $287 maximum
Winter Crisis: $500
Summer Crisis: $500
Program Dates
Heating: January 8 - April 30
Cooling: July 1 - September 30
Winter Crisis: January 8 - April 30
Summer Crisis: July 1 - September 30
Weatherization: Year-round
LIHEAP Households Served in FY 2020
Heating: 48,224 Cooling: 45,133
Winter Crisis: 14,516
Summer Crisis: 13,914
Weatherization: 334
Utility
Low-Income Rate Assistance
Entergy
Sales Tax Exemption
Registered customers with an annual household income of less than $12,000 are exempted from the sales tax on the first 500 kWh each month. To qualify, a customer will need to fill out a registration form and mail it to:
Entergy
Customer Relations-Arkansas
P.O. Box 551
Little Rock, AR 72203.
Download a registration form or contact the Customer Service Center at: 1-800-ENTERGY
https://www.entergy-arkansas.com/bill-help/
Empire District Electric Company
Empire's Action to Support the Elderly (EASE)
Provides late fee and security deposit waivers for seniors age 60 and older and disabled customers.
417-624-0300 or 1-800-206-2300
http://www.empiredistrict.com/CustomerService/CustomerAssistance#ease
Emergency Charitable Assistance
Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.
American Electric Power
Neighbor to Neighbor
Customer and AEP donations are distributed through United Way.
318-862-2954
Black Hills Energy Arkansas
Hearts Warming Homes, in partnership with the Salvation Army, is an energy assistance program offering financial aid to members of the residential community who need assistance to pay for their home heating expenses. Assistance is generally offered during the heating season. Those seeking assistance in the Black Hills Energy service area can call 1-800-227-2156 or their local Salvation Army office. Information is also available at: http://salvationarmyaok.org/programs/social-services/hearts-warming-homes/
CenterPoint Energy
Good Neighbor Fuel Fund
Donations from customers and employees are matched by CenterPoint. The Good Neighbor Fuel Fund is integrated and coordinated with LIHEAP by supplementing LIHEAP dollars after the program has ended or when benefits are insufficient to meet the household's needs.
1-800-992-7552
Empire District Electric Company
Project Help
Project Help extends a helping hand to needy senior citizens 55 years or older and handicapped persons. The program is administered by the Red Cross which screens applicants and provides relief where the need is greatest.
Project Help Electric (866) 923-2483 or (417) 781-0352
Project Help Gas (660) 886-7476
http://www.empiredistrict.com/CustomerService/CustomerAssistance#projecthelp
Entergy
Power to Care
Power to Care provides emergency bill payment assistance to low-income seniors and disabled persons. It is funded through employee, customer, and shareholder contributions. Funds are distributed through nonprofit agencies, and no funds are used for administrative or fundraising purposes.
To apply, contact your local agency
Summit Utilities
Heating Assistance Fund
Program funds are administered by the Heart of Arkansas United Way (HAUW). To apply, or if you have questions about how to receive funding, reach out to The Heart of Arkansas United Way:
Email: shaf@heartaruw.org
https://www.summitutilities.com/heating-assistance-fund
