August 20, 2015—Outreach is an important aspect of administering LIHEAP, both at the state and local level. Effective outreach means the most in-need households, or those the state has prioritized such as elderly or disabled, are made aware of the program as well as of other energy-related programs for which they may be eligible. Effective outreach can also streamline the application process.
August 14, 2015—Seven programs administered by the Georgia Department of Health and Human Services (DHHS), the LIHEAP grantee, will soon be using Pondera Solution's "Fraud Detection as a Service" (FDaaS) to combat fraudulent program applications. LIHEAP is one of the programs that will use the new system.
August 7, 2015—Early this week the West Virginia Department of Health and Human Services (DHHS) announced its decision to release additional supplemental funds to all those who received LIHEAP payments this year. The additional $50 supplement, to be released by the end of this month, will be applied to each recipient's home heating account in an effort to help mitigate the increase in home heating costs after the harsh winter.
July 31, 2015—Dominion Virginia Power will be expanding its EnergyShare program beginning in September of this year. The program, created to help low-income families who struggle to afford their energy bills, provides financial assistance, weatherization services, and educational outreach to qualifying customers.
July 24, 2015—The Michigan Public Service Commission (MPSC) announced recently that it will be adopting a new funding factor for the Low Income Energy Assistance Fund (LIEAF). Based on the number of meters provided by participating utilities, MPSC will raise the funding factor from the current $0.97 per meter per month to $0.98 per meter per month. The new rate will start in September and run until the end of August 2016.
This federal website serves as a hub for information about the variation that exists among LIHEAP grantees in the operation of their programs. We also provide the National Energy Assistance Referral (NEAR) service, which refers households needing assistance to a local LIHEAP office and other assistance entities if available.
To learn more about the LIHEAP Clearinghouse, please see the "Who We Are" page.
Since the COVID-19 pandemic began, LIHEAP agencies across the country have made necessary changes to their typical operations to accommodate the circumstances caused by the pandemic. Many states have made changes to their application requirements, allowing for LIHEAP recipients to submit online applications due to local intake agencies being closed during the pandemic. Some agencies have also adjusted their programs by increasing the crisis benefit amount of crisis programs, qualification requirements of a crisis determination as well as changing documentation requirements for application. To learn more, visit the LIHEAP COVID Response page.
LIHEAP Heating Season Toolkit Now Available
January 24, 2023 - The Office of Community Services (OCS) recently released a Dear Colleague Letter announcing that the LIHEAP Heating Season Toolkit is now available. This resource contains information intended to help OCS grant recipients and stakeholders ensure that available funding reaches households that need assistance with their heating costs this winter.
The toolkit provides outreach materials to help partners, stakeholders, and grant recipients reach eligible households. These materials include outreach flyers, a fact sheet on unsafe heating practices, a social media toolkit with suggested tweets and accompanying graphics as well as an animated video about LIHEAP heating services.
Also, the toolkit includes tools and guidance for LIHEAP grant recipients and stakeholders, these resources include a weatherization fact sheet, the OCS Disaster Flexibilities Hub and a link to the National Oceanic and Atmospheric Administration’s Climate Prediction Forecasts which can help inform grant recipient planning and assessment of winter heating needs in their service area. The toolkit is available in Spanish, Simplified Chinese and Traditional Chinese.
November 3, 2022 - $4.5 Billion Released to Lower Heating Costs for American Families This Winter
August 26, 2022 - Office of Community Services Releases Guidance for Use of LIHEAP Funds Appropriated in ARP Act
June 9, 2022 - LIHEAP CARES and ARP Act Funds: Obligation and Drawdown Plan
February 19, 2022 - KS Share the Warmth Program Helps Low Income Utility Customers
February 12, 2022 - OCS Welcomes New Director