State and Territories' Use of Assurance 16

Note: In 1994, a new provision, Assurance 16, was added to the Low-Income Home Energy Assistance Program statute. It provides LIHEAP grantees the option of spending no more than five percent of their LIHEAP funds on services that encourage and enable households to reduce their home energy needs and thereby the need for energy assistance, including needs assessment, counseling, and assistance with energy vendors.

State FY
% Funds
Description

Alabama 2024 1 Funds are used for activities that encourage and reduce their home energy needs such as completing a household needs assessments focusing on target groups such as the elderly, disabled and household with small children; providing one-on-one energy and/or financial counseling at time of intake; hosting financial workshops that include energy conservation tips, providing energy self-assessment packets, providing energy conservation kits, and assisting households by contacting home energy suppliers with the goal to reduce disconnects and shut-offs.

Alaska 2024 0

American Samoa 2024 5 Some of the funds are used to produce and/order energy conservation material to give out during outreach, public hearings, client intake, and so on. The State Energy Program (SEP) also contributes to funding awareness material.

Arizona 2024 5 CAAs and CAA Subcontractors offer energy reduction education through various methods such as brochures, teaching applicants during the application process, in-house tutorial videos presented in waiting areas, and/or classes. DES will continue to partner with CAAs, which will be responsible for Assurance 16 activities in their area.

Arkansas 2024 5
Assurance 16 (A-16) services are structured to encourage and enable households to reduce their home energy usage and ultimately their dependence on energy assistance. Assurance 16 activities may include needs assessments, counseling referrals to other services, education programs on ways to save energy and to implement household budgeting. All A-16 programs feature classes on energy efficiency in the home. Presentations may be by Weatherization staff. Education is provided on ways to save money on utility bills, such as using LED light bulbs and managing thermostat settings.

Case Management Activities (CMA) will be targeted toward Crisis applicants and also, when deemed appropriate and necessary, will include recipients of regular benefits. AEO is considering implementing standardization of A-16 services, which includes requirements focusing on energy conservation/savings practices.

California 2024 5
Local Service Providers address the energy needs of low-income households by conducting a thorough energy needs assessment of each client, providing budget counseling, energy conservation education, and coordination with utility companies. Whenever possible, weatherization services are also provided to offer a preventive, holistic and long-term solution to energy needs.

Local Service Providers maintain a source document that substantiates that the client was provided these services. The document is kept on file by the contractor and is reviewed during routine program evaluation.

Colorado 2024 0

Connecticut 2024 1.41 Assurance 16 funds play a significant role in the ability of community action agencies to provide the appropriate case management activities aimed at reducing reliance on LIHEAP funds and reducing their overall energy needs. Such services include, but are not limited to, assistance with arrearage reduction, non-CEAP funded fuel banks, financial education, energy conservation and vendor mediation.

Delaware 2024 2.4
DHSS uses LIHEAP funds to provide several Assurance 16 services to eligible clients, including materials with energy education. Assurance 16 is also utilized for in-kind purchases, like blankets and fans.

DHSS uses LIHEAP funds to provide several Assurance 16 services to eligible clients, including materials with energy education. Assurance 16 is also utilized for in-kind purchases, like blankets and fans. Assurance 16 activities are provided by more than one agency. 1. LIHEAP Calendar 2. In-Kind Products: Blankets and Fans 3. Energy Efficiency: Education and Case Management

District of Columbia 2024 2 Up to two (2) percent of awarded funds are used to conduct educational activities to educate participants on how to identify energy waste, increase energy efficiency, and to understand and read their utility bills. These activities are conducted to assist clients in reducing their energy costs. For LIHEAP weatherization cases, DOEE's energy efficiency staff explains his findings to the LIHEAP household members.

Florida 2024 0

Georgia 2024 0 The network stated that they would like to have all funds go towards benefit. In an effort to address the issues related to lack of heating, choices of unsafe means of heating, cooking and attending to personal needs, the following procedures are in place to perform the following types of activities: --Consumer counseling regarding bill payments, schedules of payments, unsafe means of heating, energy conservation, budget billing, and other such information necessary to alleviate the energy burden to eligible LIHEAP households.

Hawaii 2024 0

Idaho 2024 4.1
DSPs provide a number of ancillary services to encourage and enable households to reduce their home energy consumption to include:

Provide information about level payment plans during energy education, targeted to vulnerable populations and fixed income participants;

Purchasing low cost/no cost energy conservation measures for non-regulated electric utilities;

Leveraging supplemental payments for participants who were unable to obtain their LIHEAP heating assistance benefits or for whom a LIHEAP heating assistance benefit was insufficient to prevent/resolve a heating emergency;

Assessment home energy use;

Referral to the Weatherization Assistance Program;

Provide centralized energy education classes at outreach sites;

Tailoring outreach to target households of a specific utilities to increase participation in utility funded energy conservation programs; and

Advocate on behalf of households with home energy vendors to prevent disconnection.

Illinois 2024 0
The Department will continue considering households categorically eligible if one household member receives SNAP, TANF Cash and AABD Cash

benefits in the previous month from the date of application. Categorical eligibility is used for Weatherization program. Households receiving public assistance must meet the annual income guidelines of up to 200% of the Federal Poverty Level.

Indiana 2024 5
Indiana uses LIHEAP funds to conduct Family Development and Energy Education. Family Development provides low-income households with short-term and long-term case management. Clients set goals and receive referrals for education, budgeting, home energy assessments, employment, child care, and a range of other self-sufficiency tools.

EAP clients may also receive energy education which focuses mainly on energy conservation techniques. Some LSPs give pre-test and post-tests to households to determine how the client's energy education knowledge changed after receiving energy education.

Iowa 2024 3
Allowable activities using Assurance 16 funds include:

Conservation Education

Printing and furnishing information about how to reduce energy usage (e.g., workshops, handouts, brochures, etc.)

How to obtain energy efficiency services (e.g., referrals)

One-on-one energy education

Conservation Education materials are required to be distributed to all households applying for LIHEAP, including crisis applications.

Low-Cost Energy Efficiency Measures Examples include: plastic, heating unit filters, energy kits, etc.

Vendor Advocacy Helping the client effectively communicate with the vendor to maintain service, etc.

Needs Assessment and Referral Reviewing the client’s case record and identifying the most appropriate referrals

Financial Counseling Working with the client to improve financial management skills and proactively manage energy bills

Case Management – Short Term Developing information and materials about services available to LIHEAP clients Developing an understanding of a client’s needs and offering counseling during LIHEAP intake

Case Management – Long Term Developing a curriculum and training materials for service delivery Working with clients on energy education and/or financial counseling over an extended time period

Kansas 2024 0 No activities conducted at this time.

Kentucky 2024 0
Every Community Action Agency is given the opportunity to provide counseling to help reduce the households' energy bills. The agencies that do utilitze LIHEAP funds for Assurance 16 will provide energy reduction solutions and education, including but not limited to the completion of and follow up on Weatherization applications. The CAAs will provide services based on the needs in their area, assisting household with the thorough and long-term plan to reduce energy usage and energy burden.

Every Community Action Agency is given the opportunity to provide counseling to help reduce the households' energy bills. The agencies that do utilitze LIHEAP funds for Assurance 16 will provide energy reduction solutions and education, including but not limited to the completion of and follow up on Weatherization applications. The CAAs will provide services based on the needs in their area, assisting household with the thorough and long-term plan to reduce energy usage and energy burden.

Participants that visited Northern Kentucky Community Action Agencies or who had appointments over the phone for assistance with their high heating costs were given energy reduction solutions and education/counseling, including but not limited to: the completion of and follow-up on Weatherization applications/ referrals to Financial Literacy and Home Ownership classes and Energy Education workshops. The participants were also encouraged to take part in one-on-one counseling by certified Financial literacy and HUD counseling staff; basic Budget and Credit counseling and/or classes, and referral to free tax preparation through the VITA (Volunteer Income Tax Assistance) for low income families.

As applicants apply at Community Action Council, they receive information to make them aware of actions they can take to reduce energy consumption. Topics covered include but are not limited to, turning off lights in rooms not using, usage of compact fluorescent bulbs, turning down thermostat when away and at night, changing air filters.

The Council hopes by providing energy saving tips coupled with financial counseling participants' household expense will decrease and start a pathway to financial stability.

Printed materials are in English and Spanish. Other brochures and handouts are available and used at the discretion of the neighborhood and community centers.

Louisiana 2024 2.5 Energy education is provided to eligible and ineligible households. Local agencies are required to develop active, participatory energy conservation education activities. They are also encouraged to use educational activities that can be carried out while the applicant is waiting for intake. Services can include counseling, assistance with negotiations with energy vendors, outreach, referrals to the Weatherization Assistance Program, and energy efficiency education materials.

Maine 2024 1
Subgrantees may submit annual proposals for MaineHousing's consideration, describing their planned activities and expenses associated with providing services to applicants pursuant to Assurance 16 of the HEAP Act. Assurance 16 funds may only be used to fund activities that encourage and enable eligible households to reduce their home energy needs and thereby the need for energy assistance.

Only LIHEAP eligible households may receive Assurance 16 services. The services being funded by Assurance 16 must be energy related and may include family development case management and education activities. Subgrantees are required to have proper fiscal controls to ensure the LIHEAP funds are expended proportional to the overall funding sources using proper cost allocation methodology. There must be proper documentation of participation and a methodology to measure outcomes from the Assurance 16 activities.

Salaries and benefit costs for any staff providing services that encourage and enable households to reduce their home energy needs and thereby the need for energy assistance are allowable. Additionally, direct costs associated with providing these services, including supplies, equipment, postage, utilities, rental office space, and travel costs incurred for official business are also allowable.

Services that are already provided as part of the delivery of other federal programs cannot be charged to Assurance 16. Examples:

Working with an electric utility to forestall a shut-off as part of providing an Energy Crisis Intervention Program (ECIP) benefit cannot be charged to Assurance 16 because this activity is already required and funded under ECIP.

Outreach/Intake services, regardless of where they are provided, or who (which staff member/position) provides them, cannot be charged to Assurance 16. These activities are already required under HEAP fuel assistance, and therefore, do not provide an additional benefit to eligible households.

Mailed out applications are not allowed to be charged to Assurance 16.

Indirect charges cannot be charged to Assurance 16.

Client referrals to other programs or resources that are not related to clients' home energy needs or do not reflect an additional net benefit for the client.

Mariana Islands 2024 2
LIHEAP Office work closely with Household with High Energy Burden by assessing ways and means to reduce their energy burden.

Weatherization Measure

Switch of Meter from regular meter to prepaid meter. Prepaid "Nighthawk" meter is an online purchase system that is available 24/7. It is a prepaid system that allows pre-purchased kilowatts and it promotes and enable households to learn conservation of power consumption. Whereas, the regular meter are post paid, and charges are too high. Household with Nighthawk meter have learned to conserve on high energy through this system.

Maryland 2024 0

Massachusetts 2024 3
In accordance with LIHEAP regulations and pending availability of funds, LAAs provide program related services such as: needs assessment, budget counseling, energy education/awareness and vendor relations as part of the ongoing servicing of eligible households. These services, under Assurance 16 of the LIHEAP statute, are directed towards households that may be in financial/energy crisis requiring individual attention beyond the standard course of action.

DHCD encourages working with utilities on issues impacting users, particularly elders, expanding education, awareness efforts, and referrals. DHCD monitors Assurance 16 activities conducted by LAAs through annual contracting and monitoring process to ensure compliance with funding requirements.

Michigan 2024 5
Assurance 16 funding will be allocated to the Michigan Energy Assistance Program (MEAP) so that households applying for crisis assistance can receive Assurance 16 services to assist with the reduction of energy costs and their need for assistance. Michigan Public Act of 2012 states, "Energy assistance must include services that will enable participants to become or move toward becoming self-sufficient, including assisting participants in paying their energy bills on time, assisting participants in budgeting for and contributing to their ability to provide for energy expenses, and assisting participants in utilizing energy services to optimize on energy efficiency."

Allowable self-sufficiency expenditures are included in theMEAP manual and include needs assessment, budgeting assistance, energy education, and providing assistance to households to enroll in affordable payment plans offered by their energy provider(s).

Households who receive weatherization services may also receive Assurance 16 services, as part of the WAP.

Minnesota 2024 5
Minnesota uses LIHEAP funds to provide services that encourage and enable households to reduce their home energy needs and thereby the need for energy assistance. Commerce refers to supported activities as “Assurance 16 (A16).” A16 allowable activities include:

Budget counseling

Energy conservation education

Facilitation of household negotiations for budget payments

Advocacy with fuel suppliers on behalf of households

Household energy assessments

Referrals

Case management

Mississippi 2024 0

Missouri 2024 0

Montana 2024 3 Assurance 16 services are provided through ten (10) local Human Resource Development Councils and one (1) Area Agency on Aging. Each administering agency targets client education activities for eligible households in accordance with annual work plans submitted by each agency. Each work plan describes the eligible activity and then describes how the activity will be accomplished.

Nebraska 2024 0

Nevada 2024 0 LIHEAP/EAP staff assists households by mediating with the utility companies and other energy vendors, coordinating sources of assistance, counseling, and making referrals to other agencies and programs.

New Hampshire 2024 5 The NH Fuel Assistance Program allocates up to 5% of the total grant award to Assurance 16 activities to provide self-sufficiency education to all households with fast-tracked crisis applications within the prior program year to encourage applicants to apply for benefits in a timely manner in the new program year to avoid life-threatening situations and special delivery charges, which deplete the household's benefit. Households receive information on time frames for applying, the application process, managing resources, communication with vendors, and referrals to other resources.

New Jersey 2024 0

New Mexico 2024 0

New York 2024 0

North Carolina 2024 0

North Dakota 2024 0

Ohio 2024 1
In order to comply with Section 2605(b)(16) of the LIHEAP statute (42 U.S.C & 8624(b)(16))-Assurance 16, Development will provide a maximum of 5% of the total annual State of Ohio LIHEAP allocation to encourage and enable households to reduce their home energy needs.

Funding is available annually through a request for proposal process. Applications will be received and reviewed on a first come, first served basis during the open application period. The request for proposal will outline the following:

Duration of program (Annual award vs. One-time)

Requested funding amount, uses and any leveraged resources

Description of the project and how the project will reduce the household’s energy burden

Anticipated outcomes

Methodologies for tracking outcomes If the applicant is awarded funds, they will be required to report on the number of households served and the impact on those households (including pre- and post-testing, client survey responses, etc.). Examples of how LIHEAP funds have been provided through Assurance 16 includes the following: The Breathing Association – Provides energy efficiency education and assessments, energy saving referrals and energy saving kits through its mobile medical unit and lung clinic and currently served 1,392 households.

HARCATUS Tri-County Community Action Organization – Provides energy needs assessments, referrals for energy efficiency services and energy efficiency kits and currently served 92 households.

Kno-Ho-Co-Ashland Community Action Commission – Provides energy efficiency education, home assessments and kits, and currently served 308 households.

Mahoning Youngstown Community Action Partnership – Provides energy efficiency education, energy efficiency audits with 60-day reviews, and energy efficiency kits and currently served 92 households.

Ohio Energy Partners – Provides energy efficiency education and energy efficiency kits through its E3 smart program that works with classrooms (students and teachers) in under served regions in Ohio and currently served 1,317 households.

West Ohio Community Action Partnership – Provides energy efficiency education, energy efficiency assessments, energy efficiency kits, Case Management, Energy and financial counseling.

Clean Energy 4 All – Provided energy efficiency education, energy efficiency audits, program referrals for household efficiency improvements and oversight of the improvements.

Oklahoma 2024 0

Oregon 2024 5
Assurance 16 funds are used to integrate existing energy programs and enhance services for households with complex needs. Outcomes include reduced energy burden, improved payment patterns, energy conservation, and improved self-sufficiency.

Sub-grantees consider community need and local program design when determining how to utilize Assurance 16 funding. Allowable uses include, but are not limited to, needs assessments, budget planning, arrearage management, energy education, energy saving incentives, and supplemental bill payment.

All sub-grantees are required to include a description of how they will use Assurance 16 funding within their work plan application. At a minimum this includes eligibility criteria, benefit determination, description of services, and how these funds will be integrated within the overall LIHEAP program.

Pennsylvania 2024 0

Puerto Rico 2024 5 We will develop activities to educate clients in energy consumption and costs reductions. On-site activities will include NAP Family markets and food distributions in communities island wide.

Rhode Island 2024 2 Households are offered help addressing their need for energy assistance. Participants must have a LIHEAP grant. Through casework and coaching, households are guided on ways to reduce their energy usage and improve their financial stability.

South Carolina 2024 0

South Dakota 2024 2 The SD Office of Energy Assistance works in conjunction with other State agencies such as South Dakota Housing and Development Authority, South Dakota Public Utilities Commission, Adult Services and Aging, and other Social Services programs to ensure that literature and applications are made available. The SD Office of Energy Assistance also posts information on the website and participates in public health fairs and informational meetings sponsored by energy suppliers to help promote energy conservation. On the SD Office of Energy Assistance website there is a link that clients can click to view money and energy savings tips. Energy Saving tips brochures were also included in every pre-printed application that was mailed to households that received energy assistance the previous winter.For clients who continue to have difficulties managing their money, we refer them to other support services available to them such as consumer credit counseling or debt relief counseling.

Tennessee 2024 2
Some agencies offer specific classes to clients to help reduce the energy burden, but we do not collect their attendance data. Energy saver flyers are provided to clients and one on one counseling takes place. Sub-grantees conduct Assurance 16 activities at their local agency. Examples are as follows:

Provide energy conservation education in the form of Calendars, pamphlets and fact sheets at the time of application intake. This material will encourage energy conservation and provide the Low Income Home Energy Assistance client with the knowledge to reduce their home energy cost.

Provide energy saving videos in lobby while waiting to be assisted and given energy guides. One on one measures will be spoken about to the beneficiary. A survey of this year’s beneficiaries to measure the effectiveness of last years measures.

Partner with Green Spaces (local energy efficiency educator) to reduce energy usage. Green Spaces will conduct monthly workshops to those interested in reducing energy costs in their homes.

We are focusing on Financial Case Management, Energy Conservation Education and Energy Saver Kits.

Texas 2024 0

Utah 2024 0 No funds set aside for FFY24.

Vermont 2024 0

Virginia 2024 0 Curently the VDSS does not charge expenditures to Assurance 16

Washington 2024 3.75
Each local agency has the option to provide conservation education to applicants. This can occur during the intake process, through a group work shop, or an in home visit. Local agencies provide their conservation plan in their annual application to provide LIHEAP services which Commerce approves. Any conservation education services provided are done so equitably to all households served. Conservation education services include but are not limited to:

Energy conservation education classes

Informational videos

Handouts/flyers

Energy conservation kits

Review and education of household’s energy usage and costs

Hands on conservation exhibits

In home visits in conjunction with weatherization home energy efficiency assessments

West Virginia 2024 0 Our subrecipients conduct energy efficient education during post work inspection after installing heating units from the Emergency Repair or Replacement. Subrecipients also conduct the very same education during weatherization.

Wisconsin 2024 0
The State of Wisconsin may, through contract with local LIHEAP providers and/or under contract with the Wisconsin Community Action Program and/or through arrangements with other service providers, engage in the following activities:

Budget counseling, energy conservation training, co-payment agreements, advocacy with fuel suppliers, household energy assessments and referrals.

Support for services provided by leveraged funds. These services will include those provided under regular crisis assistance, but only when non-federal funds are used toward co-payments, etc.

Intensive case management targeted to households selected from those as "high heating costs compared to household income" and "high heating costs for dwelling type”.

Educational classes may be offered through third-party contract agencies, utilities, state staff, or other qualified individuals.

Wyoming 2024 1 Some of these funds are used to purchase energy conservation educational materials. These materials are distributed by our Weatherization agencies to households receiving weatherization assistance, as well as by our LIEAP contractor. We believe that behaviors impact energy usage and as we weatherize the home to make it more energy efficient educating the household members about energy conservation as well as energy efficiency helps them be more conservative energy consumers overall. We also distribute our educational materials at application fairs and other public venues where LIEAP applicants/clients are likely to attend.

State	FY	% Funds	Description
Alabama	2024	1	Funds are used for activities that encourage and reduce their home energy needs such as completing a household needs assessments focusing on target groups such as the elderly, disabled and household with small children; providing one-on-one energy and/or financial counseling at time of intake; hosting financial workshops that include energy conservation tips, providing energy self-assessment packets, providing energy conservation kits, and assisting households by contacting home energy suppliers with the goal to reduce disconnects and shut-offs.
Alaska	2024	0
American Samoa	2024	5	Some of the funds are used to produce and/order energy conservation material to give out during outreach, public hearings, client intake, and so on. The State Energy Program (SEP) also contributes to funding awareness material.
Arizona	2024	5	CAAs and CAA Subcontractors offer energy reduction education through various methods such as brochures, teaching applicants during the application process, in-house tutorial videos presented in waiting areas, and/or classes. DES will continue to partner with CAAs, which will be responsible for Assurance 16 activities in their area.
Arkansas	2024	5	Assurance 16 (A-16) services are structured to encourage and enable households to reduce their home energy usage and ultimately their dependence on energy assistance. Assurance 16 activities may include needs assessments, counseling referrals to other services, education programs on ways to save energy and to implement household budgeting. All A-16 programs feature classes on energy efficiency in the home. Presentations may be by Weatherization staff. Education is provided on ways to save money on utility bills, such as using LED light bulbs and managing thermostat settings. Case Management Activities (CMA) will be targeted toward Crisis applicants and also, when deemed appropriate and necessary, will include recipients of regular benefits. AEO is considering implementing standardization of A-16 services, which includes requirements focusing on energy conservation/savings practices.
California	2024	5	Local Service Providers address the energy needs of low-income households by conducting a thorough energy needs assessment of each client, providing budget counseling, energy conservation education, and coordination with utility companies. Whenever possible, weatherization services are also provided to offer a preventive, holistic and long-term solution to energy needs. Local Service Providers maintain a source document that substantiates that the client was provided these services. The document is kept on file by the contractor and is reviewed during routine program evaluation.
Colorado	2024	0
Connecticut	2024	1.41	Assurance 16 funds play a significant role in the ability of community action agencies to provide the appropriate case management activities aimed at reducing reliance on LIHEAP funds and reducing their overall energy needs. Such services include, but are not limited to, assistance with arrearage reduction, non-CEAP funded fuel banks, financial education, energy conservation and vendor mediation.
Delaware	2024	2.4	DHSS uses LIHEAP funds to provide several Assurance 16 services to eligible clients, including materials with energy education. Assurance 16 is also utilized for in-kind purchases, like blankets and fans. DHSS uses LIHEAP funds to provide several Assurance 16 services to eligible clients, including materials with energy education. Assurance 16 is also utilized for in-kind purchases, like blankets and fans. Assurance 16 activities are provided by more than one agency. 1. LIHEAP Calendar 2. In-Kind Products: Blankets and Fans 3. Energy Efficiency: Education and Case Management
District of Columbia	2024	2	Up to two (2) percent of awarded funds are used to conduct educational activities to educate participants on how to identify energy waste, increase energy efficiency, and to understand and read their utility bills. These activities are conducted to assist clients in reducing their energy costs. For LIHEAP weatherization cases, DOEE's energy efficiency staff explains his findings to the LIHEAP household members.
Florida	2024	0
Georgia	2024	0	The network stated that they would like to have all funds go towards benefit. In an effort to address the issues related to lack of heating, choices of unsafe means of heating, cooking and attending to personal needs, the following procedures are in place to perform the following types of activities: --Consumer counseling regarding bill payments, schedules of payments, unsafe means of heating, energy conservation, budget billing, and other such information necessary to alleviate the energy burden to eligible LIHEAP households.
Hawaii	2024	0
Idaho	2024	4.1	DSPs provide a number of ancillary services to encourage and enable households to reduce their home energy consumption to include: Provide information about level payment plans during energy education, targeted to vulnerable populations and fixed income participants; Purchasing low cost/no cost energy conservation measures for non-regulated electric utilities; Leveraging supplemental payments for participants who were unable to obtain their LIHEAP heating assistance benefits or for whom a LIHEAP heating assistance benefit was insufficient to prevent/resolve a heating emergency; Assessment home energy use; Referral to the Weatherization Assistance Program; Provide centralized energy education classes at outreach sites; Tailoring outreach to target households of a specific utilities to increase participation in utility funded energy conservation programs; and Advocate on behalf of households with home energy vendors to prevent disconnection.
Illinois	2024	0	The Department will continue considering households categorically eligible if one household member receives SNAP, TANF Cash and AABD Cash benefits in the previous month from the date of application. Categorical eligibility is used for Weatherization program. Households receiving public assistance must meet the annual income guidelines of up to 200% of the Federal Poverty Level.
Indiana	2024	5	Indiana uses LIHEAP funds to conduct Family Development and Energy Education. Family Development provides low-income households with short-term and long-term case management. Clients set goals and receive referrals for education, budgeting, home energy assessments, employment, child care, and a range of other self-sufficiency tools. EAP clients may also receive energy education which focuses mainly on energy conservation techniques. Some LSPs give pre-test and post-tests to households to determine how the client's energy education knowledge changed after receiving energy education.
Iowa	2024	3	Allowable activities using Assurance 16 funds include: Conservation Education Printing and furnishing information about how to reduce energy usage (e.g., workshops, handouts, brochures, etc.) How to obtain energy efficiency services (e.g., referrals) One-on-one energy education Conservation Education materials are required to be distributed to all households applying for LIHEAP, including crisis applications. Low-Cost Energy Efficiency Measures Examples include: plastic, heating unit filters, energy kits, etc. Vendor Advocacy Helping the client effectively communicate with the vendor to maintain service, etc. Needs Assessment and Referral Reviewing the client’s case record and identifying the most appropriate referrals Financial Counseling Working with the client to improve financial management skills and proactively manage energy bills Case Management – Short Term Developing information and materials about services available to LIHEAP clients Developing an understanding of a client’s needs and offering counseling during LIHEAP intake Case Management – Long Term Developing a curriculum and training materials for service delivery Working with clients on energy education and/or financial counseling over an extended time period
Kansas	2024	0	No activities conducted at this time.
Kentucky	2024	0	Every Community Action Agency is given the opportunity to provide counseling to help reduce the households' energy bills. The agencies that do utilitze LIHEAP funds for Assurance 16 will provide energy reduction solutions and education, including but not limited to the completion of and follow up on Weatherization applications. The CAAs will provide services based on the needs in their area, assisting household with the thorough and long-term plan to reduce energy usage and energy burden. Every Community Action Agency is given the opportunity to provide counseling to help reduce the households' energy bills. The agencies that do utilitze LIHEAP funds for Assurance 16 will provide energy reduction solutions and education, including but not limited to the completion of and follow up on Weatherization applications. The CAAs will provide services based on the needs in their area, assisting household with the thorough and long-term plan to reduce energy usage and energy burden. Participants that visited Northern Kentucky Community Action Agencies or who had appointments over the phone for assistance with their high heating costs were given energy reduction solutions and education/counseling, including but not limited to: the completion of and follow-up on Weatherization applications/ referrals to Financial Literacy and Home Ownership classes and Energy Education workshops. The participants were also encouraged to take part in one-on-one counseling by certified Financial literacy and HUD counseling staff; basic Budget and Credit counseling and/or classes, and referral to free tax preparation through the VITA (Volunteer Income Tax Assistance) for low income families. As applicants apply at Community Action Council, they receive information to make them aware of actions they can take to reduce energy consumption. Topics covered include but are not limited to, turning off lights in rooms not using, usage of compact fluorescent bulbs, turning down thermostat when away and at night, changing air filters. The Council hopes by providing energy saving tips coupled with financial counseling participants' household expense will decrease and start a pathway to financial stability. Printed materials are in English and Spanish. Other brochures and handouts are available and used at the discretion of the neighborhood and community centers.
Louisiana	2024	2.5	Energy education is provided to eligible and ineligible households. Local agencies are required to develop active, participatory energy conservation education activities. They are also encouraged to use educational activities that can be carried out while the applicant is waiting for intake. Services can include counseling, assistance with negotiations with energy vendors, outreach, referrals to the Weatherization Assistance Program, and energy efficiency education materials.
Maine	2024	1	Subgrantees may submit annual proposals for MaineHousing's consideration, describing their planned activities and expenses associated with providing services to applicants pursuant to Assurance 16 of the HEAP Act. Assurance 16 funds may only be used to fund activities that encourage and enable eligible households to reduce their home energy needs and thereby the need for energy assistance. Only LIHEAP eligible households may receive Assurance 16 services. The services being funded by Assurance 16 must be energy related and may include family development case management and education activities. Subgrantees are required to have proper fiscal controls to ensure the LIHEAP funds are expended proportional to the overall funding sources using proper cost allocation methodology. There must be proper documentation of participation and a methodology to measure outcomes from the Assurance 16 activities. Salaries and benefit costs for any staff providing services that encourage and enable households to reduce their home energy needs and thereby the need for energy assistance are allowable. Additionally, direct costs associated with providing these services, including supplies, equipment, postage, utilities, rental office space, and travel costs incurred for official business are also allowable. Services that are already provided as part of the delivery of other federal programs cannot be charged to Assurance 16. Examples: Working with an electric utility to forestall a shut-off as part of providing an Energy Crisis Intervention Program (ECIP) benefit cannot be charged to Assurance 16 because this activity is already required and funded under ECIP. Outreach/Intake services, regardless of where they are provided, or who (which staff member/position) provides them, cannot be charged to Assurance 16. These activities are already required under HEAP fuel assistance, and therefore, do not provide an additional benefit to eligible households. Mailed out applications are not allowed to be charged to Assurance 16. Indirect charges cannot be charged to Assurance 16. Client referrals to other programs or resources that are not related to clients' home energy needs or do not reflect an additional net benefit for the client.
Mariana Islands	2024	2	LIHEAP Office work closely with Household with High Energy Burden by assessing ways and means to reduce their energy burden. Weatherization Measure Switch of Meter from regular meter to prepaid meter. Prepaid "Nighthawk" meter is an online purchase system that is available 24/7. It is a prepaid system that allows pre-purchased kilowatts and it promotes and enable households to learn conservation of power consumption. Whereas, the regular meter are post paid, and charges are too high. Household with Nighthawk meter have learned to conserve on high energy through this system.
Maryland	2024	0
Massachusetts	2024	3	In accordance with LIHEAP regulations and pending availability of funds, LAAs provide program related services such as: needs assessment, budget counseling, energy education/awareness and vendor relations as part of the ongoing servicing of eligible households. These services, under Assurance 16 of the LIHEAP statute, are directed towards households that may be in financial/energy crisis requiring individual attention beyond the standard course of action. DHCD encourages working with utilities on issues impacting users, particularly elders, expanding education, awareness efforts, and referrals. DHCD monitors Assurance 16 activities conducted by LAAs through annual contracting and monitoring process to ensure compliance with funding requirements.
Michigan	2024	5	Assurance 16 funding will be allocated to the Michigan Energy Assistance Program (MEAP) so that households applying for crisis assistance can receive Assurance 16 services to assist with the reduction of energy costs and their need for assistance. Michigan Public Act of 2012 states, "Energy assistance must include services that will enable participants to become or move toward becoming self-sufficient, including assisting participants in paying their energy bills on time, assisting participants in budgeting for and contributing to their ability to provide for energy expenses, and assisting participants in utilizing energy services to optimize on energy efficiency." Allowable self-sufficiency expenditures are included in theMEAP manual and include needs assessment, budgeting assistance, energy education, and providing assistance to households to enroll in affordable payment plans offered by their energy provider(s). Households who receive weatherization services may also receive Assurance 16 services, as part of the WAP.
Minnesota	2024	5	Minnesota uses LIHEAP funds to provide services that encourage and enable households to reduce their home energy needs and thereby the need for energy assistance. Commerce refers to supported activities as “Assurance 16 (A16).” A16 allowable activities include: Budget counseling Energy conservation education Facilitation of household negotiations for budget payments Advocacy with fuel suppliers on behalf of households Household energy assessments Referrals Case management
Mississippi	2024	0
Missouri	2024	0
Montana	2024	3	Assurance 16 services are provided through ten (10) local Human Resource Development Councils and one (1) Area Agency on Aging. Each administering agency targets client education activities for eligible households in accordance with annual work plans submitted by each agency. Each work plan describes the eligible activity and then describes how the activity will be accomplished.
Nebraska	2024	0
Nevada	2024	0	LIHEAP/EAP staff assists households by mediating with the utility companies and other energy vendors, coordinating sources of assistance, counseling, and making referrals to other agencies and programs.
New Hampshire	2024	5	The NH Fuel Assistance Program allocates up to 5% of the total grant award to Assurance 16 activities to provide self-sufficiency education to all households with fast-tracked crisis applications within the prior program year to encourage applicants to apply for benefits in a timely manner in the new program year to avoid life-threatening situations and special delivery charges, which deplete the household's benefit. Households receive information on time frames for applying, the application process, managing resources, communication with vendors, and referrals to other resources.
New Jersey	2024	0
New Mexico	2024	0
New York	2024	0
North Carolina	2024	0
North Dakota	2024	0
Ohio	2024	1	In order to comply with Section 2605(b)(16) of the LIHEAP statute (42 U.S.C & 8624(b)(16))-Assurance 16, Development will provide a maximum of 5% of the total annual State of Ohio LIHEAP allocation to encourage and enable households to reduce their home energy needs. Funding is available annually through a request for proposal process. Applications will be received and reviewed on a first come, first served basis during the open application period. The request for proposal will outline the following: Duration of program (Annual award vs. One-time) Requested funding amount, uses and any leveraged resources Description of the project and how the project will reduce the household’s energy burden Anticipated outcomes Methodologies for tracking outcomes If the applicant is awarded funds, they will be required to report on the number of households served and the impact on those households (including pre- and post-testing, client survey responses, etc.). Examples of how LIHEAP funds have been provided through Assurance 16 includes the following: The Breathing Association – Provides energy efficiency education and assessments, energy saving referrals and energy saving kits through its mobile medical unit and lung clinic and currently served 1,392 households. HARCATUS Tri-County Community Action Organization – Provides energy needs assessments, referrals for energy efficiency services and energy efficiency kits and currently served 92 households. Kno-Ho-Co-Ashland Community Action Commission – Provides energy efficiency education, home assessments and kits, and currently served 308 households. Mahoning Youngstown Community Action Partnership – Provides energy efficiency education, energy efficiency audits with 60-day reviews, and energy efficiency kits and currently served 92 households. Ohio Energy Partners – Provides energy efficiency education and energy efficiency kits through its E3 smart program that works with classrooms (students and teachers) in under served regions in Ohio and currently served 1,317 households. West Ohio Community Action Partnership – Provides energy efficiency education, energy efficiency assessments, energy efficiency kits, Case Management, Energy and financial counseling. Clean Energy 4 All – Provided energy efficiency education, energy efficiency audits, program referrals for household efficiency improvements and oversight of the improvements.
Oklahoma	2024	0
Oregon	2024	5	Assurance 16 funds are used to integrate existing energy programs and enhance services for households with complex needs. Outcomes include reduced energy burden, improved payment patterns, energy conservation, and improved self-sufficiency. Sub-grantees consider community need and local program design when determining how to utilize Assurance 16 funding. Allowable uses include, but are not limited to, needs assessments, budget planning, arrearage management, energy education, energy saving incentives, and supplemental bill payment. All sub-grantees are required to include a description of how they will use Assurance 16 funding within their work plan application. At a minimum this includes eligibility criteria, benefit determination, description of services, and how these funds will be integrated within the overall LIHEAP program.
Pennsylvania	2024	0
Puerto Rico	2024	5	We will develop activities to educate clients in energy consumption and costs reductions. On-site activities will include NAP Family markets and food distributions in communities island wide.
Rhode Island	2024	2	Households are offered help addressing their need for energy assistance. Participants must have a LIHEAP grant. Through casework and coaching, households are guided on ways to reduce their energy usage and improve their financial stability.
South Carolina	2024	0
South Dakota	2024	2	The SD Office of Energy Assistance works in conjunction with other State agencies such as South Dakota Housing and Development Authority, South Dakota Public Utilities Commission, Adult Services and Aging, and other Social Services programs to ensure that literature and applications are made available. The SD Office of Energy Assistance also posts information on the website and participates in public health fairs and informational meetings sponsored by energy suppliers to help promote energy conservation. On the SD Office of Energy Assistance website there is a link that clients can click to view money and energy savings tips. Energy Saving tips brochures were also included in every pre-printed application that was mailed to households that received energy assistance the previous winter.For clients who continue to have difficulties managing their money, we refer them to other support services available to them such as consumer credit counseling or debt relief counseling.
Tennessee	2024	2	Some agencies offer specific classes to clients to help reduce the energy burden, but we do not collect their attendance data. Energy saver flyers are provided to clients and one on one counseling takes place. Sub-grantees conduct Assurance 16 activities at their local agency. Examples are as follows: Provide energy conservation education in the form of Calendars, pamphlets and fact sheets at the time of application intake. This material will encourage energy conservation and provide the Low Income Home Energy Assistance client with the knowledge to reduce their home energy cost. Provide energy saving videos in lobby while waiting to be assisted and given energy guides. One on one measures will be spoken about to the beneficiary. A survey of this year’s beneficiaries to measure the effectiveness of last years measures. Partner with Green Spaces (local energy efficiency educator) to reduce energy usage. Green Spaces will conduct monthly workshops to those interested in reducing energy costs in their homes. We are focusing on Financial Case Management, Energy Conservation Education and Energy Saver Kits.
Texas	2024	0
Utah	2024	0	No funds set aside for FFY24.
Vermont	2024	0
Virginia	2024	0	Curently the VDSS does not charge expenditures to Assurance 16
Washington	2024	3.75	Each local agency has the option to provide conservation education to applicants. This can occur during the intake process, through a group work shop, or an in home visit. Local agencies provide their conservation plan in their annual application to provide LIHEAP services which Commerce approves. Any conservation education services provided are done so equitably to all households served. Conservation education services include but are not limited to: Energy conservation education classes Informational videos Handouts/flyers Energy conservation kits Review and education of household’s energy usage and costs Hands on conservation exhibits In home visits in conjunction with weatherization home energy efficiency assessments
West Virginia	2024	0	Our subrecipients conduct energy efficient education during post work inspection after installing heating units from the Emergency Repair or Replacement. Subrecipients also conduct the very same education during weatherization.
Wisconsin	2024	0	The State of Wisconsin may, through contract with local LIHEAP providers and/or under contract with the Wisconsin Community Action Program and/or through arrangements with other service providers, engage in the following activities: Budget counseling, energy conservation training, co-payment agreements, advocacy with fuel suppliers, household energy assessments and referrals. Support for services provided by leveraged funds. These services will include those provided under regular crisis assistance, but only when non-federal funds are used toward co-payments, etc. Intensive case management targeted to households selected from those as "high heating costs compared to household income" and "high heating costs for dwelling type”. Educational classes may be offered through third-party contract agencies, utilities, state staff, or other qualified individuals.
Wyoming	2024	1	Some of these funds are used to purchase energy conservation educational materials. These materials are distributed by our Weatherization agencies to households receiving weatherization assistance, as well as by our LIEAP contractor. We believe that behaviors impact energy usage and as we weatherize the home to make it more energy efficient educating the household members about energy conservation as well as energy efficiency helps them be more conservative energy consumers overall. We also distribute our educational materials at application fairs and other public venues where LIEAP applicants/clients are likely to attend.

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