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2017 Tribal LIHEAP Outreach Activities

Alabama
  Poarch Band of Creek Indians

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Mass mailing to past LIHEAP recipient is conducted through a monthly newsletter, Poarch Creek News, that is sent to all Tribal member households.

United Cherokee Ani'Yun'Wiya Nation

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Publish articles in local newspapers or broadcast media announcements
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
Alaska
  Association of Village Council Presidents
 
  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Utilize early application period at the beginning of the program for the elderly or disabled

Fee agents, located in most villages, conduct outreach activities and assist with applications. A toll-free number is available to clients. Indian Health Services Hospital refers medically-fragile person to LIHEAP when released to make sure there is heat in their home. Post notices in villages that a complete application is needed.

Tanana Chiefs

  • Execute interagency agreements with other low-income program offices to perform outreach to target groups

Tlingit-Haida Regional Housing Authority

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance
  • Make mass mailing to past recipients of LIHEAP

We have our application accessible online on our organization website . We send our applications to the IRA's and Tribal Organizations in our communities served.

Arizona
  Salt River Pima-Maricopa Indian Community

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups
  • Information on the program, eligibility requirements, funding availability, and exhaustion of funds is submitted to the Tribal Newspaper and Tribal Intranet, and is
    distributed via email through the Community Announcements RSS Feed.
  • Information is also distributed and given at conferences, workshops, summits, district council meetings, and events for he Senior and disabled population.
  • Information will be updated to notify clients of the location and application process for LIHEAP applications.

Send emails through 'Community Announcements' RSS feed. Information is distributed at conferences, workshops, summits, district council meetings, and events for senior and disabled population.

San Carlos Apache Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups

The Navajo Nation

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups
California
  Northern California Indian Development Council, Inc.

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Notice of LIHEAP assistance availability is transmitted by each Tribe to their respective membership.
The Tribes are sent a flier, to be displayed at the Tribal office, that explains the LIHEAP program.

Redwood Valley Rancheria

  • Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Flyers are sent to all Tribal members residing in the service area and are posted at the Tribal Office.

Riverside-San Bernardino County Indian Health, Inc.

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Round Valley Indian Tribes

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
Maine
  Passamaquoddy Tribe at Indian Township

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Penobscot Indian Nation

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Publish a notice in the community flyer informing households of the application schedule and other information, including how to arrange for home visits. Information on the tribal website.

Massachusetts
  Mashpee Wampanoag Indian Tribal Council

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Other departments that service members are informed of the program and requirements to receive assistance

Michigan
  Little River Band of Ottawa Indians

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Place LIHEAP information in the Rapid River News - a weekly emailed media and in the Currents - a quarterly mailed out news paper and monthly available on the Tribe's
website.

Sault Ste. Marie Tribe of Chippewa Indians

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Coordinate activities with state grantee and community action agencies

Montana
  Chippewa Cree Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements

Blackfeet Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
New Mexico
  Five Sandoval Indian Pueblos, Inc.

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
New York
  St. Regis Mohawk Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
North Carolina
  Lumbee Nation

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
North Dakota
  Three Affiliated Tribes

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
Oklahoma
  Cherokee Nation

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Make mass mailing to past recipients of LIHEAP

Place posters/flyers in Cherokee Nation 14 senior nutrition sites, in Family Assistance field offices and at Cherokee Nation food distribution offices within The Cherokee
Nation 14 county jurisdiction.
Chickasaw Nation

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

Choctaw Nation

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Publish articles in local newspapers or broadcast media announcements
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups

Eastern Shawnee

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Make mass mailing to past recipients of LIHEAP
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

We do outreach through our monthly tribal newspaper, the Shooting Star, as well as online.
Kiowa Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
Rhode Island
  Narragansett Indian Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
South Dakota
  Lower Brule Sioux Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled

Yankton Sioux Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
Washington
  Lummi Indian Business Council

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups

Makah Indian Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups

Keep in touch with local Utility office when funds are available.

Muckleshoot Indian Tribe

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs

provide intake services through home visits or by telephone for the physically infirm (i.e. elderly or disabled)

Samish Indian Nation

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Place posters/flyers in local and county social service offices, offices of aging, Social Security office, VA, etc.
  • Publish articles in local newspapers or broadcast media announcements
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs
  • Execute interagency agreements with other low-income program offices to perform outreach to target groups

Cross reference recipients of other social programs.

Wyoming
  Northern Arapaho Nation (2016)

  • Provide intake service through home visits or by telephone for the elderly or disabled
  • Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance
  • Make mass mailing to past recipients of LIHEAP
  • Inform low-income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs




Note: Outreach is an important aspect of administering LIHEAP. Effective outreach means the most needy households, or those the tribe has prioritized such as elderly or disabled, are made aware of the program as well as of other energy-related programs for which they may be eligible. Effective outreach can also streamline the application process.

In their annual LIHEAP plans, LIHEAP grantees are asked to check which activities are conducted in order to assure that eligible households are made aware of all available LIHEAP assistance. In addition to the activities outlined in the plan, tribes also identified other means of outreach. Grantees are required by statute to accept applications for energy crisis assistance at sites that are geographically accessible to all households in the area to be served.