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Wisconsin Winter Moratorium Ends in April

April 21, 2017 – Wisconsin utility companies are warning thousands of customers who are behind on their utility bills to make arrangements with their energy providers, because the statewide moratorium on disconnection ended this month. Utilities will now be able to disconnect customers behind on their bills. Xcel Energy spokesperson Liz Wolf Green said about 4,500 customers of the 260,000 in the utility’s Wisconsin service area are more than 30 days past due on their utility bills. She says these numbers are consistent with the number of delinquent accounts the utility had last year.

PA LIHEAP Application Deadline Extended

March 31, 2017 – Pennsylvania Governor Tom Wolf announced Tuesday that Pennsylvanians now have until April 7 to apply for financial assistance through the Low Income Home Energy Assistance Program. The state’s heating and crisis assistance programs were originally set to end March 31, 2017, but due to unpredictable weather, the Wolf Administration has decided to extend the deadline.

PA PUC Votes to Launch “Home Energy Burden” Study

March 24, 2017 – Pennsylvania Public Utility Commissioners have voted to explore the sensitive issue of how much low-income customers should be required to pay for monthly energy costs. State policy established in 1992 sets the limit at 17 percent of the household’s income.

PUC Vice-Chairman Andrew G. Place and Commissioner David W. Sweet say that the steady volume of complaints from low-income customers who are unable to keep current on their discounted payment plans suggest that the state’s limit for its customer-assistance programs “may be too high.”

Texas Residents Pay it Forward Through Direct Energy Program

March 17, 2017 – With the close of the Lite-up Texas Program, low-income households across Texas are looking for other assistance to pay their electricity bills. Direct Energy’s Neighbor-to-Neighbor program offers support for over 30 agencies in the state of Texas. Since 2003, according to the company, customer donations and funds provided by Direct Energy have helped over 53,000 customers pay their electric bills.

Texas Residents Pay it Forward Through Direct Energy Program

March 17, 2017 – With the close of the Lite-up Texas Program, low-income households across Texas are looking for other assistance to pay their electricity bills. Direct Energy’s Neighbor-to-Neighbor program offers support for over 30 agencies in the state of Texas. Since 2003, according to the company, customer donations and funds provided by Direct Energy have helped over 53,000 customers pay their electric bills.

Proposed WA Program Will Reduce Disabled and Senior Citizen’s Utility Bills

February 24, 2017 – Jefferson County Public Utility District (PUD) commissioners are working on the final details of a new program that would directly benefit low-income elderly and disabled residents of Jefferson County, Washington.

Kenneth Collins, a Public Utility District commissioner, said he and his colleagues will vote to implement the new program on March 7, 2017. It will be implemented in mid-March if it passes, said Collins.

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