CPS Energy (San Antonio)

Low-Income Rate Assistance

  • Affordability Discount
    Residential customers whose income is at or below 125% of Federal Poverty Guidelines and who meet at least one of the following requirements qualify for a discount on their monthly service availability charge — $6.55 per month for electric customers and $3.15 for gas customers. In addition to meeting Federal Poverty Guidelines, qualified individuals: must be 60 years of age or older; have a disability; use life-sustaining medical equipment; or have pre-school aged children or children in school 18 years or younger; meet Veterans' Discount qualifications; or have extenuating circumstances determined by CPS Energy or the City of San Antonio. Qualifications for the Affordablity Discount are determined by the City's Department of Community Initiatives.
    For more information, call 210-353-2222.
    www.cpsenergy.com/Residential/Billing_Payments/Affordability_Discount.asp
  • Veterens Discount
    Military veterans who have significantly decreased abilities to regulate their body's core temperature because of severe burns received during armed conflict or in combat may receive up to $90 per month off of the electric portion of their CPS Energy bill. This discount will be effective for the months of April through October. For the months of November through March, applicants may apply for the  Electric Affordability Discount Program. An applicant may participate in only one electric discount at a time. However, participants may participate in the Affordability Gas Discount while receiving the Veterans’ Discount.
    Medical confirmation will be required every 12 months for program participation. A medical military facility certification is required to determine eligibility.
    Customers interested in utilizing this program should print and complete an application (see website link below) and fax it to 210-353-3666. Customers also may call 210-353-4838 to request an enrollment package.
    www.cpsenergy.com/Residential/Billing_Payments/Veterans_Discount/index.asp

Emergency Charitable Assistance

  • Residential Energy Assistance Partnership (REAP)
    This program helps disadvantaged elderly, disabled and low-income customers with small children pay their CPS Energy bill. The City of San Antonio and Bexar County are responsible for the distribution of REAP funds to qualifying individuals and families. REAP recipients are eligible for financial assistance twice a year (up to $400 per year) — once during the heating season and again during the cooling season.
    To qualify for REAP, you must:

    • Be at or below 125 percent of the federal poverty level and must be experiencing a financial hardship.
    • Have children 3 years of age or younger.
    • Be elderly, handicapped or require critical-care equipment.
    • Be a resident of San Antonio or Bexar County .

    If you qualify and would like to receive REAP assistance, contact the City’s Department of Community Initiatives at 207-7830 or Bexar County’s Department of Community Resources at 335-6770 (on Tuesdays after 9:00 am) for an appointment. Or request an application by mail by writing to: 233 N. Pecos #590, San Antonio, Texas 78207.
    www.cpsenergy.com/Residential/Billing_Payments/REAP/Reap_assistance.asp

  • Project WARM
    Administered by the City of San Antonio (210-207-7830) and the Bexar County Housing and Human Services Department (210-335-6770), Project WARM also provides utility assistance to CPS customers. The program is funded by royalty interests from natural gas reserves donated by the Wagner & Brown Partnership of Midland, Texas. Recipients can only receive aid once a year from either REAP Inc. or Project WARM.
    www.cpsenergy.com/Residential/Billing_Payments/Emergency_Assistance_Programs.asp