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Allegheny Power

Low-income Rate Assistance

  • Pennsylvania’s major gas and electric utilities are required to provide Customer Assistance Programs (CAPs), which generally provide a percentage of bill plan or a percentage of income payment plan, wherein low-income customers’ utility payments are based upon their incomes and/or utility bills. Some programs include utility arrearage forgiveness; others provide flat rate discounts or bill credits.
  • PCAP
    Benefits eligible customers:

    • Improves ability to pay by providing affordable bills
    • Eliminates pre-program debt with forgiveness credits as bills are paid
    • Reduces monthly bills by up to a maximum of $80 (non-electric heat) and $200 (electric heat)
    • Helps customers save energy through conservation education or efficiency measures For more information, please see this pdf.
      1-800-736-3404

  • Waived late payment charges. Eligibility: 150%, or below, federal poverty guidelines.
    1-800-736-3404

Low-Income Energy Efficiency

  • WARM Program
    Free home energy educaation and weatherization assistance to help eligible low-income customers. Contact one of the social service agencies in the county where you reside.

Emergency Charitable Assistance

  • $1 Energy Fund
    The $1 Energy Fund, Inc. was founded in 1983 in Western Pennsylvania by a coalition of concerned community, religious, and business leaders, and has grown to become the fourth largest fuel fund in the country, both in clients served and dollars granted. The fund partners with 10 utility companies across Pennsylvania. Each company matches every donation dollar for dollar and makes a separate donation towards administrative expenses. Applicants should contact their local community action agency.
    1-800-683-7036
    www.dollarenergy.org/