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Liberty Utilities Empire District Electric Company

Low-Income Rate Assistance

  • Empire's Action to Support the Elderly (EASE)
    Provides late fee and deposit waivers for elderly (age 60 and older) and handicapped customers.
    417-624-0300 or 1-800-206-2300
  • Temporary Electric Energy Assistance Fund
    Assistance is targeted to customers who were impacted by the May tornedo. Eligibility is dependent on one or more or the following:
    - insufficient income to pay electric bills due to the storm
    - 65 year of age or older
    - disabliity that prohibits self-sufficiency
    - eligible for LIHEAP
    To apply for assistance from this fund, customers should contact Economic Security Corporation at 800-923-2483 or 417-781-0352. They are located at 302 Joplin Avenue , Joplin , Missouri.

Low-Income Energy Efficiency

  • Community Services League
    Offers assistance to qualified people, including senior citizens, who want to make such home improvements as adding weather stripping around doors and windows, adding insulation, etc.

Emergency Charitable Assistance

  • Project Help
    Extends a helping hand to needy senior citizens and handicapped persons. Funds may be used to pay electric, gas and propane bills for heating and cooling or to help winterize homes. The program is administered by the Red Cross who screens applicants and provides relief where the need is greatest.
    800-923-2483 or 417-781-0352