AmerenIP, AmerenCIPS, AmerenCILCO

Low-Income Rate Assistance

Percentage of Income Payment Plan (PIPP)
Under PIPP, an eligible client pays a percentage of their income, receive a monthly benefit towards their utility bill, and receive a reduction in overdue payments for every on-time payment they make by the bill due date.
To enroll in the PIPP, contact your local LIHEAP administering agency.

Hardship Assistance for Residential Customers
The local community action agencies distribute these program funds based on the hardship experienced by customers with household incomes of up to 400 percent of the federal poverty level. The agencies may award grants of up to $600 per household.
Customers may call 1-877-411-9276 to obtain the name and address of their local community action agency.

Warm Neighbors Cool Friends
Provides bill payment assistance for qualifying customers — the program is designed to help those who generally do not qualify for federal or state heating assistance. The program targets low- to moderate-income families and senior citizens at 150-200% of poverty. Eligible households can receive up to $700 a year to help pay for energy costs ($350 during the heating season and $350 during the cooling season.) To receive assistance, qualifying customers must first make a payment on their utility account; Warm Neighbors Cool Friends will then make a matching payment. A statewide network of social service agencies and community organizations determine applicant eligibility.
Find an agency near you or call 1-888-690-5700.
http://warmneighborscoolfriends.com/

Low-Income Energy Efficiency

Warm Neighbors Cool Friends
Shares in weatherization improvement costs for qualifying customers—the program is designed to help those who generally do not qualify for federal or state heating assistance. The program targets low- to moderate-income families and senior citizens at 200-300% of poverty. The home weatherization program typically includes basic energy-efficiency measures, such as insulation, air sealing, caulking and weather-stripping. These measures vary depending on local community initiatives. A statewide network of social service agencies and community organizations determine applicant eligibility.
Find an agency near you or call 1-888-690-5700.
http://warmneighborscoolfriends.com/

Rebuilding Together - Southwest Illinois
Homeowners with moderate income may be eligible for free weatherization assistance. This program can provide and install materials to improve your homes efficency (such as attic insulation, weather striping, caulking, etc).
An application and more information is available online at http://rebuildingtogether-swi.org/energy.
For questions, please contact (618) 876-4578.

Emergency Charitable Assistance

Dollar More
Funds pay for a wide variety of home energy bills including electric, gas, oil and propane. All Dollar More contributions go to those who need help through a network of human services agencies.
Find an agency for assistance at apps.ameren.com/apps/dollarmore/Dollarmoreagencies.aspx
800-755-5000

Good Samaritan Initiative
Qualified participants can get their service restored by paying 20 percent or $250 of their remaining balance. To qualify, utility customers must have account balances too high to be covered by the state's Low Income Home Energy Assistance Program, but less than $3,000. The initiative is run by the Illinois Department of Healthcare and Family Services.
Contact your local community action agency.