Low-Income Rate Assistance
- SMUD has a new program to help with the payment of overdue utility bills for eligible low-income families. The program has already started and will be available through September 13—or when the funding runs out, whichever is sooner. Eligibility criteria for this program is based on factors such as being low income with a minor child in the home, income level at or below 200 percent of the Federal Poverty Level, having a past due SMUD bill in resident's name at their address of record and being a citizen of the United States or meeting certain citizenship requirements. All applicants must be SMUD customers receiving EAPR (Energy Assistance Program Rate) who are not currently disconnected from service. Call the Department of Human Assistance Information line at (916) 875-1355.
- Energy Assistance Program Rate (EAPR)
Qualifying low-income customers receive a discount of more than 30 percent off their monthly energy bill. Applications are available on the website or call 1-888-742-7683.
- Medical Equipment Discount Rate
Effective Jan. 1, a $15 flat discount and 15-percent discount on Tier 2 energy use.
Starting January 1, 2011, is a $15 flat discount without the additional 15-percent discount on Tier 2 energy use. Also, on Jan. 1, 2011, the list of devices qualifying for the MED Rate will be updated. The list hasn't changed in 20 years and will be updated to reflect advances in medical technology and energy efficiency. Devices that use very small amounts of electricity may be removed from the list. Download an application on the website or call 1-888-742-7683.
Emergency Charitable Assistance
Donated funds are distributed to customers in need through four charities, The Salvation Army, Sacramento Food Bank Services, Travelers Aid and Folsom Cordova Community Partnership. Qualified recipients can receive assistance of up to $200 a year toward unpaid balances on their SMUD bill.