Seasonal Termination Protection Regulations

Note: These policies may not apply to all utilities in a given state. In general, municipal utilities and rural electric cooperatives are not regulated and the policies do not apply to them. For more details and consumer referrals, see state disconnect narratives.
State Date-based Protection Dates Temperature-based Temperature
Seasonal Policy
Alabama no   yes <32° F  
Alaska no   no   No disconnect for seriously ill, disabled.
Arizona no   yes <32° F Several of Arizona's energy vendors enforce moratoriums with varying criteria.
Arkansas yes 11/1-3/31
yes <32° F
or >95° F
No disconnect for
elderly or disabled or medical emergency.
California no      
Colorado no   no    
Connecticut yes 11/1 - 5/1 no   No disconnect for hardship customers.
Delaware yes 11/15 - 4/15 yes 20° F or below  
District of Columbia no   yes <32° F  
Florida no   no    
Georgia yes 11/15 - 3/15 and summer months yes <32° F or National Weather Service Heat Advisory or Excessive Heat Warning in effect No disconnect if illness would be aggravated.
Hawaii no   no    
Idaho yes 12/1 - 2/28 no   Disconnect ban for households with children under 18, elderly age 62 or older, or infirm.
Illinois yes 12/1 - 3/31 and summer months yes <32° F; >=95° F  
Indiana yes 12/1 - 3/15 no   Prohibits disconnect if customer qualifies for public assistance.
Iowa yes 11/1 - 4/1 yes <20° F  
Kansas yes 11/1 - 3/31 yes <35° F  
Kentucky no no    
Louisiana no   no    
Maine yes 11/15 - 4/15 no   Must agree to special payment arrangement
Maryland yes 11/1 - 3/31 no During the next 72 hours, if 32° F or below during winter dates or if temperature exceeds 95° F at any time of year  
Massachusetts yes 11/15-4/30(electric)11/15-4/30 (gas)
DPU asked regulated utilities to extend protection to May 1
no   Disconnect not permitted ifhousehold includes child <12 months, seriously ill member or all residents are 65 or older. If the elderly household is low-income and includes a minor, the protection against termination will apply.
Michigan yes 11/1 - 3/31 no nbsp; Winter Protection Plan for elderly 65 years or older, recipients of Medicaid, Food Stamps or state emergency relief, full- time active military personnel or persons needing critical care or having a certified medical emergency. Households with income less than 150% of federal poverty guidelines must be enrolled in a payment plan.
Minnesota yes 10/15 - 4/15 Disconnect ban for residential electricity service when an excessive heat watch, heat advisory, or excessive heat warning has been issued by the National Weather Service    
Mississippi yes 12/1 - 3/31 no    
Missouri yes 11/1 - 3/31 and 6/1 - 9/30 yes <32° F and 95° or above  
Montana yes 11/1 - 4/1 yes No disconnect when the temperature at 8 a.m. is below 32° F or if freezing temperatures are forcast for the next 24 hours for customers receiving public assistance or if household member is age 62 or older or disabled.  
Nebraska yes 11/1 - 3/31 no   No disconnect for low-income natural gas customers with proof of eligibility for energy assistance.
Nevada no   no    
New Hampshire yes 11/15 - 3/31 no    
New Jersey yes 11/15 - 3/15 yes (summer) 95o or above Disconnect ban for customers receiving Lifeline, LIHEAP, TANF, SSI, PAAD or GA or households unable to pay overdue amounts due to unemployment, medical expenses, or recent death of spouse. If eligible for Winter Termination Program, can't disconnect if 90o F or above for following 48 hours.
New Mexico yes 11/15 - 3/15 no   Must be current with payments or have entered into a payment agreement and are current with that aggreement by Nov. 15
New York yes 2-week period encompassing Christmas and New Years no    
North Carolina yes 11/1 - 3/31 no   No disconnect for elderly, disabled, and customers who are eligible for the Energy Crisis Assistance Program.
North Dakota no   no    
Ohio yes 10/17 - 4/13 no   Medical certification program.
Oklahoma yes 11/15 - 4/15 yes <32°F (daytime), <20° F (night) or >103° F  
Oregon no   no    
Pennsylvania yes 12/1 - 3/31 no    
Rhode Island yes 11/1 - 4/30 yes No termination if National Weather Service issues a heat advisory or excessive heat warning. Disconnect ban for elderly, disabled, seriously ill, households with child under 2 years old, or recipients of unemployment compensation, federal heating assistance or have income 75% or less of state median income.
South Carolina no   yes
December 1-March 31
Disconnection is suspended when the average forecasted temperature is 32°F or below for a 45-hour period.  
South Dakota yes 11/1 - 3/31 no    
Tennessee no   yes <32° F  
Texas no yes <32° F or during heat advisory No disconnect for elderly 65 years or older and critical care customers until Oct. 1.
Utah yes 11/15 - 3/15 no    
Vermont yes 11/1 - 3/31 no <10° F or <32° F for households with elderly age 62 or older.  
Virginia no   no   Disconnect delay for persons with a 'Serious Medical Condition Certification Form.' This is a year-round policy.
Washington yes 11/1 - 3/31 no    
West Virginia no   no   Disconnection may be delayed when termination of service would be especially dangerous to the health or safety of a member of the customer's household.
Wisconsin yes 11/1 - 4/15 yes   Prohibited when heat advisory from the National Weather Service is in effect.
Wyoming yes 11/1 - 4/30 yes Disconnection only if above 32° F