This federal website serves as a hub for information about the variation that exists among LIHEAP grantees in the operation of their programs. We also provide the National Energy Assistance Referral (NEAR) service, which refers households needing assistance to a local LIHEAP office and other assistance entities if available. To learn more about the LIHEAP Clearinghouse, please see the “Who We Are” page.
WV Fresh Start Program to Assist in Delinquent Utility Bills
February 15, 2019 – The West Virginia Public Service Commission (PSC), along with Appalachian Power, and Wheeling Power have announced the launch of the Fresh Start program. The program will assist low income residents in paying a portion of their electric bills that are more than 60 days past due as of Jan. 28, 2019.
The program will be funded through a PSC-ordered rate reduction. Qualified Appalachian Power customers will be notified by letter and the bill credit will appear on their bill within 30-45 days.
“Many families have their highest electric bills in the winter and this will help keep families warm. The Fresh Start Fund will provide much needed assistance for our low-income families, “said Jackie Roberts, West Virginia consumer protections proponent, “This credit will make a big difference for many families struggling with their APCo electric bills.”
source: media reports
Georgia LIHEAP Participants Receive ‘Heat Smart’ Kits
February 8, 2019